Shipping policy

At Luxvoya, we’re committed to making your shopping experience simple and reliable. We carefully process and ship every order so your purchase arrives safely and on time.

Shipping Methods

Standard Shipping — FREE
Estimated delivery: 3–5 business days

Delivery estimates are shown at checkout and may vary slightly depending on your location and circumstances outside our control.

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with tracking information when available. You can use this information to follow your package throughout its journey.

Delivery Delays

While we work hard to meet the estimated delivery times, occasional delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.

If your order appears to be significantly delayed or your tracking information has not updated, please contact us at support@luxvoya.com and we’ll be happy to assist.

Incorrect Address

Please make sure your shipping address is correct before completing your purchase. If you notice an error, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us at support@luxvoya.com with your order number and relevant details so we can help resolve the issue.